Payroll Issues for November 16th, 2023

Update as of 2023/11/16 8:08 PM

The following is an update from the employer.

The issue which caused delays in payroll being deposited for some Memorial University employees today has been identified. The vast majority of employees should now have received their payroll deposits. We anticipate any outstanding deposits will occur over the next few hours. We recognize the concern and inconvenience this situation has caused and we are working with our banking partner to ensure this does not happen again. If any employee has an outstanding issue, please email so that that someone can look into your particular case.

If you still have not yet been paid, please contact as soon as possible.

Update as of 2023/11/16 9:21AM to 9:48AM

The union local has been provided a further update from Memorial University’s Payroll Manager that should soon be communicated to the broader University community as follows.

  • The source of the problem is the Employer’s financial institution transacting of the payroll payout as was requested by the Employer. Payroll had compiled its payroll “file” as per usual and that was approved days ago. However, when the Employer’s financial institution implemented it, it did not payout as per usual.
  • The Employer was told that everyone should get paid today.
  • Some employees who were originally affected are already seeing pay come in.
  • The timing of payout today will likely vary across financial institutions of the payee. For example: TD and CIBC usually process faster whereas NLCU is slower.

Please continue to monitor the Employer’s Newsline for further updates, and/or check back on this post.

Original Post

The union has become aware that several members have not been paid this morning for the current pay period.

The employer has provided the following statement.

Memorial is aware of an issue processing the last payroll between some financial institutions and Memorial, which has resulted in some employees not receiving their deposit into their bank accounts overnight. Memorial’s departments of Financial and Administrative Services and Human Resources are working with financial institutions to resolve the issue as quickly as possible. Memorial understands the urgency to resolve this issue and will provide an update when available.

This is consistent with reports from many members to our Team of Stewards, whereby some folks that use certain financial institutions to receive their pay (e.g. RBC) were paid this morning and others (e.g. CIBC and subsidiaries) have not.

Please monitor the Employer’s Newsline for further updates, and or check back on this post.

CUPE 1615